EasyOrder Digital is committed to protecting the privacy of merchants and their end customers in full compliance with GDPR and international data standards.
1. Overview & Scope
This Privacy Policy explains how EasyOrder Digital (“EasyOrder”, “we”, “our”) collects, processes, and protects information when you use our WordPress plugin, website (easyorder.digital), and connected cloud services.
2. Information We Collect
A. Merchant Account Information
When you register for an account or subscribe to a plan, we collect:
- Merchant Name and Email Address.
- WooCommerce Store URL and connected domain.
- Assigned License Key and Subscription Plan Tier.
B. Transactional Chat Data
To enable conversational commerce and AI agent responses, our cloud APIs process transient message payloads (customer inquiry text, product catalog lookups, and order verification requests). We do not store customer credit card details or sensitive biometric data.
3. How We Use Your Information
- To authenticate and validate your plugin license.
- To execute automated conversational responses and order verification on behalf of your store.
- To provide technical support and security updates.
- To prevent fraudulent behavior and ensure platform stability.
4. Zero Sale of Personal Data
EasyOrder Digital does NOT sell, rent, or trade merchant or consumer personal data to third parties, advertisers, or data brokers under any circumstances.
5. Data Security & Storage
All communications between the merchant’s WooCommerce store, EasyOrder cloud servers, and messaging APIs are encrypted using industry-standard TLS/SSL (256-bit encryption). Data resides on sovereign, secure enterprise cloud infrastructure with strict access controls.
6. Data Subject Rights (GDPR / CCPA)
You have the right to access, rectify, or request permanent deletion of your merchant account data at any time. To exercise these rights, please submit a request to support@easyorder.digital.